Effective Date: August 21, 2025
PeakZebra (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and pre-built WordPress sites (collectively, the “Service”).
1. Information We Collect
a. Information You Provide
- Account Information: name, email address, billing details.
- Content: posts, newsletters, media, and other content you publish on your site.
- Communications: messages sent to support or feedback you provide.
b. Information We Collect Automatically
- Usage Data: IP address, browser type, device information, referring URLs, and actions taken on our Service.
- Cookies & Tracking: we use cookies and similar technologies for authentication, analytics, and improving user experience.
c. Information from Third Parties
- Payment Processors (e.g., Stripe, PayPal): transaction details (we do not store your full credit card data).
- Email/Newsletter Providers (e.g., Mailchimp, ConvertKit, etc. if integrated): subscriber data necessary for delivering newsletters.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service.
- Process payments and manage subscriptions.
- Support your site’s functionality (e.g., membership management, newsletters).
- Communicate with you about updates, changes, or support.
- Monitor performance and improve our Service.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: hosting, payment, email, and analytics providers.
- Legal/Compliance: when required by law, regulation, or to protect rights and safety.
- Business Transfers: in the event of a merger, acquisition, or sale of assets.
4. Your Content & Subscribers
- You own your content and your subscriber lists.
- PeakZebra does not claim ownership over your newsletter content or subscriber data.
- You are responsible for ensuring compliance with applicable laws (e.g., CAN-SPAM, GDPR, CCPA) in your use of subscriber data.
5. Data Retention
- We retain account and billing information for as long as you maintain an account.
- We may retain certain data as required for legal, tax, or compliance purposes.
- You may request deletion of your account and associated personal data at any time (see Section 8).
6. Security
We use reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. International Users
If you access the Service from outside the United States, note that your information may be processed and stored in the U.S. or other countries where our service providers operate.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
- Accessing and correcting your information.
- Requesting deletion of your personal data.
- Opting out of certain processing (e.g., marketing emails).
- Data portability rights (GDPR).
- Non-discrimination for exercising privacy rights (CCPA).
To exercise these rights, contact us at [privacy@peakzebra.com].
9. Children’s Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from children.
10. Changes to this Policy
We may update this Privacy Policy from time to time. If material changes are made, we will provide notice (e.g., email or site notice). Continued use of the Service after changes means you accept the revised policy.
11. Contact
For privacy-related questions, contact us:
privacy@peakzebra.com